Case Studies

For the Captial Budget Approval Process

Thompson Health is an award-winning healthcare provider based in Canandaigua, N.Y., that includes a community hospital, senior living, and rehabilitation services, which alone has 26,000 rehab outpatient visits each year. The rehab team at Thompson Health includes more than 65 professionals across many disciplines, from physical therapy to athletic training to occupational and speech therapy.

“The best thing about working at a community hospital is you see patients and their families in the community,” says Kurt Koczent, executive vice president and chief operating offi cer at Thompson Health. “Providing them with the best care is our number-one priority.”

Which is why it’s so important to Koczent and his colleagues to serve the community well.

And why, when Thompson’s director of rehabilitation services, Carole Drake, approached Koczent about the need for more advanced equipment to help outpatients in their therapy, he decided to investigate its impact.